Refund Policy
We want every learner to have a positive experience with the ED11 course. Please review the refund terms before enrolling.
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Refund Eligibility: Refund requests may be submitted within the specified refund period from the date of course enrollment.
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Course Access: Refund eligibility may be subject to the amount of course content accessed, watched, or downloaded.
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Refund Request: To request a refund, learners should contact the support team with their registered details and enrollment information.
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Processing Time: Approved refunds will be processed within the applicable processing period and returned through the original payment method, where possible.
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Non-Refundable Cases: Refunds may not be available after the applicable refund period or where substantial course content has already been accessed.
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Duplicate Payments: In the event of a duplicate payment for the same course, the additional payment may be eligible for a refund after verification.
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Policy Changes: The refund policy may be updated from time to time. The applicable policy will be the one in effect at the time of enrollment.
For any questions regarding refunds, please contact the ED11 support team.